Deputy Front Desk Receptionist

Urban Cloud Group ยท ๐Ÿ“ Pasar Minggu, Jakarta Raya ยท Diposting 2026-10-10
FULL_TIMEโญ TERVERIFIKASI
Rp 3.000.000 โ€“ Rp 6.000.000 per month
Urban Cloud Group is looking for a dedicated Deputy Front Desk Receptionist to join our team in Pasar Minggu, Jakarta Raya. In this role, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. You will handle a variety of administrative tasks and provide excellent customer service. If you are a friendly and professional individual with a passion for hospitality, we would love to hear from you.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist with check-in and check-out procedures.,Answer and direct phone calls and inquiries from guests and other departments.,Maintain accurate and up-to-date guest records and reservations.,Handle front desk transactions, including payments and refunds.,Assist with room assignments and ensure guest satisfaction.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Perform general administrative tasks as needed.,Maintain a clean and organized front desk area.

๐ŸŽ“ Kualifikasi & Syarat

High school diploma or equivalent experience.,Previous experience in a front desk or receptionist role is preferred.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Indonesian languages.,Familiarity with basic computer software and hospitality systems.,Ability to work well under pressure and meet tight deadlines.,Professional and friendly demeanor with a passion for customer service.

๐Ÿ› ๏ธ Keahlian

Customer serviceCommunicationOrganizationMultitaskingProblem-solvingAdaptabilityTeamworkAttention to detail
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